What does 39E mean on a Samsung refrigerator?

39E means: Ice maker function error. The most likely parts involved are ice maker assembly, ice maker wire harness.

How much does it cost to fix 39E?

A typical ice maker repair costs about $100–$330 nationally, parts and labor included. This is a reference range, not a quote — local prices vary.

Can I keep using my Samsung refrigerator with a 39E code?

Usually yes. This code is about the ice maker, so the fridge and freezer should keep cooling. You can turn the ice maker off in the settings until it is repaired. If the fridge stops cooling or shows other codes, that is a separate problem.

Why does my ice maker keep freezing up and showing 39E?

Ice can build up if the freezer door is left open, the door seal does not close well, or water drips onto the ice maker. That ice can jam the tray and trigger the code again. If it keeps happening after you clear the ice, have the ice maker checked.

Error codes › Refrigerator › Samsung

Samsung Refrigerator 39E Error Code

Ice maker function error

Applies to: Models with automatic ice maker. May also appear as 39C.

What's going on

On a Samsung refrigerator, code 39E means the ice maker did not work as expected. Either it failed to push out (harvest) its ice, or the main control board lost contact with it. The fridge itself should keep cooling, so this is usually not urgent, but you will likely get little or no ice until it is fixed.

This code applies to Samsung refrigerators that have an automatic ice maker. During each cycle, the ice maker fills with water, freezes it, then turns or twists to drop the cubes into the bin. The control board watches this process and expects the ice maker to report back that each step finished.

If the ice maker gets stuck partway through a harvest, or the board stops getting signals from it, the fridge shows 39E. A frozen or jammed ice tray, a worn ice maker, or a loose or damaged wire connection can all cause this. Code meanings can differ between model generations, so confirm with your model number in your owner's manual or on Samsung's support site.

Likely causes

ice maker assembly — The ice maker can jam on frozen-over ice or wear out its motor or sensors. When it cannot finish turning to eject the ice, the control board flags 39E.
ice maker wire harness — The ice maker connects to the control board through a wire harness. If a plug comes loose or a wire gets pinched, damaged, or wet, the board loses communication with the ice maker and shows the code.

The same code can mean different things on different model generations. Check the model number on your refrigerator's rating plate before ordering parts.

Can you fix it yourself?

Doable for an experienced DIYer with the right part, but many people still call a technician.

Safe things to check first

Look inside the ice bin and around the ice maker for jammed cubes, a clump of ice, or ice buildup blocking the tray. Remove loose ice by hand or let it melt. Do not chip at it with sharp tools.
Make sure the ice maker is switched on in the control panel or settings, and that the ice bin is pushed fully into place.
Reset the fridge by unplugging it or switching off its breaker for a few minutes, then restoring power. Watch whether the code comes back after the ice maker runs a cycle.
Check that the water supply valve to the fridge is open and the water line behind the fridge is not kinked. Water problems can lead to odd ice buildup.

When to call a technician

If the code comes back after clearing ice and resetting power, the ice maker or its wiring likely needs replacing. A handy owner may be able to do this with the right part for their model, but call a qualified appliance technician if you are not comfortable unplugging the fridge and working inside the freezer or ice compartment.

What the repair usually costs

$100–$330

Ice maker repair, parts and labor — national reference range

Confidence: high (3+ independent cost guides agree). Plus a service call fee of about $50–$100, often credited toward the repair.

This is not a quote. Prices vary by region and by model.

Repair or replace?

Repair usually makes sense. Even the high end of this repair stays under $720, about half the price of a typical new refrigerator.

A typical new refrigerator costs about $600–$2,300.

Check your refrigerator — free, 2 minutes

Common questions

What does 39E mean on a Samsung refrigerator?: 39E means: Ice maker function error. The most likely parts involved are ice maker assembly, ice maker wire harness.
How much does it cost to fix 39E?: A typical ice maker repair costs about $100–$330 nationally, parts and labor included. This is a reference range, not a quote — local prices vary.
Should I repair or replace my refrigerator?: Repair usually makes sense. Even the high end of this repair stays under $720, about half the price of a typical new refrigerator.
Can I fix 39E myself?: Doable for an experienced DIYer with the right part, but many people still call a technician.
Can I keep using my Samsung refrigerator with a 39E code?: Usually yes. This code is about the ice maker, so the fridge and freezer should keep cooling. You can turn the ice maker off in the settings until it is repaired. If the fridge stops cooling or shows other codes, that is a separate problem.
Why does my ice maker keep freezing up and showing 39E?: Ice can build up if the freezer door is left open, the door seal does not close well, or water drips onto the ice maker. That ice can jam the tray and trigger the code again. If it keeps happening after you clear the ice, have the ice maker checked.